A black outlined circle on a white background.

InsightIQ

Analytics that Drive Action


Perfect for: Sales teams, customer service departments, marketing operations, multi-location businesses,

and any organization striving to turn data into a competitive advantage.



InsightIQ: Data Intelligence Engine


Transform engagement data into strategic intelligence. InsightIQ analyzes communication patterns, identifies trends, and surfaces actionable insights that help you make smarter decisions and optimize every interaction.

In a world driven by data, insight is power — but only when it’s clear, timely, and actionable. InsightIQ transforms complex communication data into real-time intelligence, giving organizations a complete picture of how engagement drives outcomes. It doesn’t just track metrics; it interprets conversations, sentiment, and performance across every channel to reveal what’s working and what’s not.


Built on advanced analytics and AI-driven modeling, InsightIQ captures patterns hidden in daily interactions. It analyzes tone, response times, and conversion behavior to provide leaders with the foresight they need to act with precision. Dashboards update in real time, surfacing trends and opportunities that would otherwise remain unseen.


Whether managing customer support, marketing outreach, or internal communication performance, InsightIQ adapts to your goals. Integration with your CRM, collaboration tools, and EngagePoint360 suite ensures that every data point connects to a story — turning engagement into strategy and strategy into success.

Robotic hand reaches toward illuminated network of interconnected nodes on blue background.
Webpage with speedometer and graph, being analyzed with a magnifying glass.

Channel Performance Analysis


Compare and optimize every communication channel. Identify which touchpoints deliver the best engagement, conversions, and satisfaction.


Data analysis of user feedback: charts, magnifying glass, and emoticons (happy, sad).

Sentiment Analysis and Tracking


Understand emotion at scale. InsightIQ uses advanced AI to interpret tone and sentiment across conversations, revealing insights that drive stronger relationships.



Person next to a stopwatch with speed lines, indicating time passing.

Response Time Optimization


Pinpoint slowdowns and streamline responsiveness. Track and improve team performance to ensure faster, more efficient customer engagement.


Laptop with funnel, data charts, and gear icon, representing data processing and settings.

Conversion Funnel Analysis


Connect communication to outcomes. InsightIQ maps every step of the customer journey, helping you understand what drives conversion and loyalty.



Three people with a meter above them, indicating performance or status.

Team Performance Metrics


Measure what matters. Evaluate productivity, collaboration, and efficiency with customizable KPIs that highlight strengths and improvement areas.


Cloud computing icon with gear, circuitry, and a cube.

Predictive Trend Modeling


Stay ahead of change. InsightIQ anticipates shifts in customer behavior and communication volume, helping you plan proactively.


Webpage with graphs, a dial, and a clock.

Real-Time Engagement Dashboards


See the full picture instantly. InstantIQ delivers  live dashboards that visualize customer interactions, trends, and team activity in one intuitive view.


Clipboard with a pie chart, bar graph, and list icon.

Custom Report Builder




Build insights your way. Create tailored visualizations and reports to match your goals and share intelligence across teams.



High School Principal

Engage Point 360 helped us reduce absenteeism by 30% within the first semester. The mentorship and real-time analytics made it easier to identify and support at-risk students effectively.

Black vertical bar on white background.

Maria

Principal

Two women sit at a round table near a window; one writes. Plants sit on the sill.
Three women smiling, holding tablets, volunteering at an outdoor event, with tents and people in the background.

Get Started with EngagePoint360 Today

Sign up now or request a personalized demo to see how our platform can transform your engagement strategy!

24/7

Always Available

EngagePoint360 ConnectIQ ensures your organization never misses an opportunity, responding instantly to inquiries any time of day or night.

Join organizations that utilize ConnectIQ to power proactive outreach campaigns that reach the right people with the right message at the right time!

Four colleagues looking at laptop screen with graphs in an office, discussing data analysis.